This browser is not actively supported anymore. For the best passle experience, we strongly recommend you upgrade your browser.
Norton Rose Fulbright logo
  • Global
  • About
    • Back
    • About
    • Our firm
      • Back
      • Our firm
      • Clients
      • Global coverage
      • Vision, culture and people
      • Governance structure
      • Risk management
      • NRF Transform
      • Alumni
    • Diversity, Equity & Inclusion
      • Back
      • Diversity, Equity & Inclusion
      • Our people
      • Recognition
      • Governance
    • Corporate responsibility
      • Back
      • Corporate responsibility
      • Pro bono
      • Volunteering
      • Fundraising
      • Sustainable practice
      • Global charitable initiatives
    • Photo montage
      RE:

      Read our magazine
  • People
  • Services
    • Back
    • Services
    • Services A-Z
    • Key industries
      • Back
      • Key industries
      • Consumer markets
      • Energy, infrastructure and resources
      • Financial institutions
      • Life sciences and healthcare
      • Technology
      • Transport
    • Practices
      • Back
      • Practices
      • Antitrust and competition
      • Banking and finance
      • Bankruptcy, financial restructuring and insolvency
      • Climate change and sustainability
      • Consulting
      • Corporate, M&A and securities
      • Employment and labor
      • Energy
      • Environmental, social and governance (ESG)
      • Financial services and regulation
      • Information governance, privacy and cybersecurity
      • Intellectual property
      • Litigation and disputes
      • Private equity and venture capital
      • Projects
      • Real estate
      • Regulation and investigations
      • Risk advisory
      • Tax
      • Banking and finance
      • Climate change and sustainability
      • Corporate, M&A and securities
      • Energy
      • Financial services and regulation
      • Intellectual property
      • Private equity and venture capital
      • Real estate
      • Risk advisory
    • NRF Transform
    • Transform image

      Find out more
  • Insights
    • Back
    • Insights
    • NRF InstituteProfessional developmentResources and tools
    • PublicationsBlogsVideos
    • EventsWebinarsPodcasts
    • colorful light particles
      Sustainability and ESG

      Visit the hub
  • News
    • Back
    • News
    • Press releases
    • Market recognitions
    • Media information
  • Locations
  • Careers
    • Back
    • Careers
    • Graduates and students
    • Search current vacancies
      • Back
      • Search current vacancies
  • Change
  • Global
    • Back
    • global site
    • North America
      • Canada (English)
      • Canada (Français)
      • United States
    • Latin America
      • Latin America
      • Brazil
      • Mexico
    • Europe
      • Belgium
      • Deutschland (Deutsch)
      • France
      • Germany (English)
      • Greece
      • Italy
      • Luxembourg
      • Poland
      • The Netherlands
      • Turkey
      • United Kingdom
    • Middle East
    • Africa
      • Africa
      • Burundi
      • Kenya
      • Morocco
      • South Africa
      • Uganda
      • Zimbabwe
    • Asia Pacific
      • Australia
      • China
      • Hong Kong SAR
      • Indonesia
      • Japan
      • Singapore
      • Thailand
    • Regional practices
      • India
      • Israel
      • Korea
      • Marshall Islands
      • Nordic region
      • Pakistan
      • Vietnam
Lake in the forest

Connections

Insights, perspectives and viewpoints from our lawyers on topical issues

All Posts Subscribe
print-logo
5/31/2023 9:15:49 AM | 1 minute read

Is technology disrupting how employers measure performance?

featured image
2
5

Get in touch

Avatar
Paul Griffin
Head of Employment - Europe, Middle East and Asia

Get in touch

Avatar
Paul Griffin
Head of Employment - Europe, Middle East and Asia
2
5

For research scientists, the Hawthorne effect is a well-known problem of human behaviour reactivity - where individuals modify an aspect of their behaviour in response to their awareness of being observed. We see a similar effect in the context of workers being monitored remotely by employers’ technology to track their activity, as discussed in a recent Guardian article. Whether that is avoiding meetings during monitored hours or pausing the tracker when taking written notes, as these count as a 0% activity that will bring down their score.

Putting aside any ethical view point relevant to the use of such applications, employers should consider carefully the legal limitations on the use of such technology in workplace. Data protection, fair processing, and human rights issues are perhaps obvious ones, but where AI is being used to support decisions affecting workers based on AI driven data points, such as appraisal results or flexible working, employers should also consider the scope for bias in results. On the face of it, it can be easy to think that AI actually removes the possibility of bias with a focus purely on data, however, time after time we have seen a risk of algorithmic bias.

It’s also important to remember that, in contrast to proving direct discrimination, when proving indirect discrimination a claimant need only show that the disadvantage has been caused by the AI and not to show why the AI has caused the disadvantage. The cause of the discrimination must be proved, but the reason for it doesn’t.

AI is increasingly being used in the workplace, and, as with any new technology, it comes with both benefits and risks that must be managed accordingly.

If employers rely on this data to make workplace decisions, there is a risk of algorithmic bias. The more we rely on AI, we need to be really careful they’re not discriminating...
www.theguardian.com/...

Subscribe to our Connections insights Sign-up now

Tags

ai, technology, employment and labor, data privacy, de&i, innovation

Get in touch

Avatar
Paul Griffin
Head of Employment - Europe, Middle East and Asia

Get in touch

Avatar
Paul Griffin
Head of Employment - Europe, Middle East and Asia
Key takeaways from MIPIM 2025: Future-proofing data centres
3/25/2025 4:21:32 PM

Key takeaways from MIPIM 2025: Future-proofing data centres

By Kirsty Harrower
As the digital infrastructure landscape continues to evolve, increasing AI workloads present both challenges and opportunities for data...
1
35
36

Latest Insights

Shaping future successes: What I took away from "An evening with Annie Vernon"
5/8/2025 1:38:17 PM

Shaping future successes: What I took away from "An evening with Annie Vernon"

By Emma Humphries
Maritime decarbonisation: Current issues facing shipping companies
5/1/2025 1:36:52 PM

Maritime decarbonisation: Current issues facing shipping companies

By Kelli Bodal Hansen Philip Roche
10
10
Competition Policy and the Clean Industrial Deal: Let’s be friends
4/17/2025 3:26:12 PM

Competition Policy and the Clean Industrial Deal: Let’s be friends

By Alexandra Rogers Jay Modrall

Explore our site

  • About
  • Careers
  • Diversity, equity and inclusion
  • People
  • Services
  • Insights
  • News

Key industries

  • Consumer markets
  • Energy, infrastructure and resources
  • Financial institutions
  • Life sciences and healthcare
  • Technology
  • Transport

Locations

  • Global coverage

Norton Rose Fulbright © 2024. All Rights Reserved.

  • Amsterdam
  • ●
  • Athens
  • ●
  • Austin
  • ●
  • Bangkok
  • ●
  • Beijing
  • ●
  • Brisbane
  • ●
  • Brussels
  • ●
  • Bujumbura**
  • ●
  • Calgary
  • ●
  • Canberra
  • ●
  • Cape Town
  • ●
  • Casablanca
  • ●
  • Dallas
  • ●
  • Denver
  • ●
  • Dubai
  • ●
  • Durban
  • ●
  • Düsseldorf
  • ●
  • Frankfurt
  • ●
  • Hamburg
  • ●
  • Harare**
  • ●
  • Hong Kong SAR
  • ●
  • Houston
  • ●
  • Istanbul
  • ●
  • Jakarta*
  • ●
  • Johannesburg
  • ●
  • Kampala**
  • ●
  • London
  • ●
  • Los Angeles
  • ●
  • Luxembourg
  • ●
  • Melbourne
  • ●
  • Mexico City
  • ●
  • Milan
  • ●
  • Minneapolis
  • ●
  • Monaco
  • ●
  • Montréal
  • ●
  • Munich
  • ●
  • Newcastle
  • ●
  • New York
  • ●
  • Nairobi**
  • ●
  • Ottawa
  • ●
  • Paris
  • ●
  • Perth
  • ●
  • Piraeus
  • ●
  • Québec
  • ●
  • Riyadh*
  • ●
  • San Antonio
  • ●
  • San Francisco
  • ●
  • São Paulo
  • ●
  • Shanghai
  • ●
  • Singapore
  • ●
  • St. Louis
  • ●
  • Sydney
  • ●
  • Tokyo
  • ●
  • Toronto
  • ●
  • Vancouver
  • ●
  • Warsaw
  • ●
  • Washington DC *associate office **alliance
  • Legal notices and disclaimers
  • Impressum
  • Standard terms
  • Blog network terms and conditions
  • Cookies policy
  • Privacy notice
  • Website access conditions
  • Fraud alerts
  • Modern Slavery Statements
  • Health plan machine readable files
  • Anti-Facilitation of Tax Evasion Statement
  • Suppliers
  • History
  • Remote access
  • Sitemap
Offices and locations

Norton Rose Fulbright © 2024. All Rights Reserved.

  • Amsterdam
  • ●
  • Athens
  • ●
  • Austin
  • ●
  • Bangkok
  • ●
  • Beijing
  • ●
  • Brisbane
  • ●
  • Brussels
  • ●
  • Bujumbura**
  • ●
  • Calgary
  • ●
  • Canberra
  • ●
  • Cape Town
  • ●
  • Casablanca
  • ●
  • Dallas
  • ●
  • Denver
  • ●
  • Dubai
  • ●
  • Durban
  • ●
  • Düsseldorf
  • ●
  • Frankfurt
  • ●
  • Hamburg
  • ●
  • Harare**
  • ●
  • Hong Kong SAR
  • ●
  • Houston
  • ●
  • Istanbul
  • ●
  • Jakarta*
  • ●
  • Johannesburg
  • ●
  • Kampala**
  • ●
  • London
  • ●
  • Los Angeles
  • ●
  • Luxembourg
  • ●
  • Melbourne
  • ●
  • Mexico City
  • ●
  • Milan
  • ●
  • Minneapolis
  • ●
  • Monaco
  • ●
  • Montréal
  • ●
  • Munich
  • ●
  • Newcastle
  • ●
  • New York
  • ●
  • Nairobi**
  • ●
  • Ottawa
  • ●
  • Paris
  • ●
  • Perth
  • ●
  • Piraeus
  • ●
  • Québec
  • ●
  • Riyadh*
  • ●
  • San Antonio
  • ●
  • San Francisco
  • ●
  • São Paulo
  • ●
  • Shanghai
  • ●
  • Singapore
  • ●
  • St. Louis
  • ●
  • Sydney
  • ●
  • Tokyo
  • ●
  • Toronto
  • ●
  • Vancouver
  • ●
  • Warsaw
  • ●
  • Washington DC *associate office **alliance
Policies and disclaimers
  • Legal notices and disclaimers
  • Impressum
  • Standard terms
  • Blog network terms and conditions
  • Cookies policy
  • Privacy notice
  • Website access conditions
  • Fraud alerts
  • Modern Slavery Statements
  • Health plan machine readable files
  • Anti-Facilitation of Tax Evasion Statement
  • Suppliers
  • History
  • Remote access
  • Sitemap
Visit our global site, or select a location
North America
  • Canada (English)
  • Canada (Français)
  • United States
Latin America
  • Brazil
  • Mexico
Europe
  • Belgium
  • Deutschland (Deutsch)
  • France
  • Germany (English)
  • Greece
  • Italy
  • Luxembourg
  • Poland
  • The Netherlands
  • Turkey
  • United Kingdom
Middle East
Africa
  • Burundi
  • Kenya
  • Morocco
  • South Africa
  • Uganda
  • Zimbabwe
Asia Pacific
  • Australia
  • China
  • Hong Kong SAR
  • Indonesia
  • Japan
  • Singapore
  • Thailand
Regional practices
  • India
  • Israel
  • Korea
  • Marshall Islands
  • Nordic region
  • Pakistan
  • Vietnam